Useful Videos
Can You Send Photos or Documents Through the Contact Page? Here’s How
By Mike Sanders – DIY Homeowner & Furnace Outlet Customer
If you’ve ever had to reach out to an HVAC supplier, you know how important clear com...
Troubleshooting Before You Contact: Mike’s Quick DIY Checklist
By Mike Sanders – DIY Homeowner & Furnace Outlet Customer
Let’s face it: nobody likes waiting on hold or refreshing their inbox for a support r...
Do You Need Sales, Service, or Warranty Help? How to Direct Your Question Right
When you’re reaching out to The Furnace Outlet, knowing which department handles your question is the difference between a smooth solution and days...
What Info Should You Include When Contacting The Furnace Outlet?
If there’s one thing I’ve learned after years of ordering HVAC equipment online, it’s this: the more detail you provide when contacting support, th...
When to Call vs. When to Use the Contact Form: Mike’s Guide
When you’re dealing with HVAC equipment—whether it’s ordering a new furnace, troubleshooting a warranty, or just making sure your system is the rig...
How to Reach The Furnace Outlet: Phone, Email & Online Support Explained
When it comes to buying HVAC equipment online, clear and reliable communication with your supplier isn’t just nice to have—it’s essential. Whether ...
Boiler Cost Breakdown: Equipment, Installation, Energy Use & Long-Term Value
💬 Introduction: The Hidden Costs of Heat
When most homeowners think about buying a new boiler, they look at the price tag on the box. “$4,000 for a...
Heating Performance in Winter: Can the Weil-McLain CGA-5 Handle Extreme Cold?
❄️ Introduction: The Winter Test
When it comes to heating equipment, winter is the ultimate test.
I still remember the first “polar vortex” winter ...
Noise, Space & Venting: Will a 133,000 BTU Boiler Fit in Your Utility Room?
🏠 Introduction: The Space Question
When I replaced my old boiler years ago, I thought I had it all figured out. I measured the floor space in my ba...
Do Natural Gas Boilers Qualify for Rebates or Tax Credits in 2025?
🏠 Introduction: The Cost of a New Boiler
Replacing a boiler is one of the biggest home heating expenses most families face. Depending on the model ...
Weil-McLain vs. Burnham vs. Utica: Which Gas Boiler Brand Does Mike Recommend?
🏠 Introduction: The Big Boiler Decision
When it comes time to replace your old gas boiler, the first big question is: which brand should you choose...
Troubleshooting Guide: What to Do If Your Gas Boiler Isn’t Heating Right
🚨 Introduction: The Frustration of No Heat
Few things are as frustrating as waking up to a cold house in the middle of winter—especially when you h...