Samantha Reyes - The Smart Shopper | When homeowners shop for a new air conditioner, most of the attention goes to efficiency ratings and price. Noise ratings are often an afterthought – until the...
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Samantha Reyes - The Smart Shopper | When an outdoor air conditioner fails, many homeowners ask if it is cheaper to replace only the condenser. It can sometimes, but not always. In this guide,...
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Samantha Reyes - The Smart Shopper | Many homeowners are under the impression that a bigger air conditioner is the answer to a cooler and more comfortable home. In fact, proper air conditioner...
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Jake Lawson – the HVAC Specialist | Getting a new heat pump is a big investment in the comfort of your home. However, the first month after installation is just as important as installation day...
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Jake Lawson – the HVAC Specialist | The intelligence of a modern heat pump is only as good as the controls that run it. Homeowners generally focus on compressors, efficiency ratings and variable-speed technology, but...
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Jake Lawson – the HVAC Specialist | A new heat pump is one of the best investments you can make for the comfort and energy efficiency of your home. But successful installations start long before...
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Jake Lawson – the HVAC Specialist | One of the first questions a homeowner has after a new heat pump is installed is, “Is that sound normal?” Like all HVAC systems, heat pumps make some...
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Jake Lawson – the HVAC Specialist: Once upon a time, heat pumps were only suitable for mild climates, but current technology has changed all of that. Today’s systems can heat and cool efficiently...
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Jake Lawson – the HVAC Specialist | When homeowners are shopping for a new heat pump system, they usually focus on the outdoor unit and pay very little attention to the equipment installed inside the...
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Jake Lawson – the HVAC Specialist | Find out how seasonal maintenance will keep your heat pump protected year after year. Jake Lawson details simple homeowner tasks, professional tune-ups and maintenance habits that...
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Jake Lawson – the HVAC Specialist | Does your home’s electrical system have the capacity for a new heat pump? Jake Lawson talks about what contractors consider when inspecting electrical panels, wiring, breakers and...
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Jake Lawson – the HVAC Specialist | Wondering why your heat pump is frosting over or blowing steam in the winter? Jake Lawson explains how automatic defrost cycles work, why they’re important for efficient cold-weather...
Read MoreThanks to Bella for matching another quote, and providing additional re-assurance with a return guarantee, so i was confident to order without risk. The Goodman 3 Ton package I received works flawless and the inspector gave an instant permit approval upon installation.
Bella was truly one of the best customer support people I have ever worked with. Knowledgeable and professional, she had all the answers and followed up with an email re-capping all the info so I had it. Really grateful for her service.
I would like to call out the exceptional customer service provided by Kim, who guided my order throughout the entire process. I had several questions about my delivery ETA and she took the extra step to eliminate weeks in the shipping time as she happened to find a unit that was in stock in the warehouse.
Kim, the Customer Service Lead, went above and beyond! She was able to address all of my needs, set proper expectations, sent timely follow-ups. Thank you for your amazing work, Kim!
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