The Furnace Outlet Satisfaction Guarantee Policy

At The Furnace Outlet, we believe our customers come first. We pride ourselves on delivering high-quality products from reputable manufacturers. We're here to ensure that your experience is perfect, and we strive to keep you as a long-term valued customer.

Our promise to you:

Lowest Price Guarantee 

We do our best to ensure our prices are always the lowest online. Suppose you find a lower price from a legitimate competitor on an identical item we stock (including shipping, tax, etc.). In that case, we will beat the competitor's price or pay you $100! Please read our Lowest Price Guarantee Policy for additional details.

World-Class Customer Service

You can contact us 24 hours, 7 days a week, 365 days a year. We track the response time of customer support inquiries and respond within a business day. 

Hassle-Free Returns and Refunds

With our "100% satisfaction or your money back" guarantee, you can buy confidently. If you're not happy with your purchase, you can easily and quickly return the item(s) within 30 days of delivery hassle-free. Our Returns and Refunds Policy assures that we'll take care of you if you have any problems with your purchase.

Safe and Secure Shopping

Your security and our reputation are of paramount importance. For this reason, we ensure that your personal details and payment information are secured through a certificated Gateway.