Policy on Corrections
Last Updated: August 30, 2026

Accuracy matters, at The Furnace Outlet. We’re here to give homeowners easy-to-understand, practical, and trustworthy information about heating and cooling, HVAC equipment, home energy efficiency, troubleshooting, and home comfort.

HVAC is an ever-evolving field. Equipment specifications vary, new technologies emerge, efficiency standards are changed, goods are withdrawn, rules change. Although we study and edit carefully, sometimes content can be obsolete or contain an error. If that happens, we believe in fixing it.

Our dedication to accuracy

The Furnace Outlet uses reasonable attempts to study and review information before publication. Depending on the issue, our authors and editors may reference manufacturer paperwork, product manuals, technical specifications, government resources, nationally recognised industry organisations, energy-efficiency resources, and other sources.

But the editorial process is never perfect. If we discover a significant factual error, or receive credible evidence suggesting that anything may be inaccurate, we will investigate the matter and update it appropriately when necessary.

What We Term a Correction

Where published material contains a meaningful inaccuracy affecting items such as: A correction may be appropriate

• HVAC equipment specs
• BTU capacity or equipment size information. Efficiency ratings such as SEER2, AFUE or HSPF2.
• Refrigerants
• Product characteristics / compatibility
• Manufacturer Details
• Installation pre-requisites
• Standards for energy efficiency
• Regulatory or industry requirements
• Technical explanations
• Information for Safety
• Calculator or computations method

We may also change material that was correct at the time of publication but has become inaccurate.

Little Changes

Not all changes need to be corrected formally. We may edit for clarity or length without posting a correction notice. These could be spelling and grammar adjustments, formatting changes, clearer phrasing, better headlines, updated links, or modifications that don’t fundamentally impact the meaning of the article. We are always working on making The Furnace Outlet better, more readable, and more useful.

Major Corrections:

We consider an error more significant if it could materially impair a reader’s knowledge, purchase decision, equipment selection, troubleshooting, or safety. We will try to check the essential information against suitable sources and update the article as reasonably soon as possible. In some cases, a significant alteration may also update the “Last Updated” or “Reviewed” date for the page.

Refreshing Old Data

Sometimes information is valid, it’s just old. The HVAC sector evolves a lot. Manufacturers develop new models, refrigerants are phased out, efficiency standards change and technology improves.

The Furnace Outlet may update existing articles frequently to reflect:

• New HVAC technology
• Updated specs for equipment
• New efficiency norms
• Refrigerant conversions
• Discontinued products
• Updates from the manufacturer
• Regulatory changes
• New research or direction from industry
• Better computation procedures

These improvements are part of our continuing effort to make The Furnace Outlet helpful and current.

Product pricing and availability

Prices, pricing, inventories, guarantees, specs and availability of products are subject to change. The Furnace Outlet may change this information from time to time but we cannot promise that all pricing or availability information will be current at all times. Please contact the manufacturer, retailer or service provider directly to confirm the current pricing, specs, availability and warranty conditions.

HVAC System

The Furnace Outlet builds calculators and interactive tools to give you rough estimates to your HVAC related questions. We will try to examine and fix any errors we find in a calculator’s formula, logic, assumptions, or displayed results. Calculator results are approximations only and are not to be used in lieu of professional HVAC load calculations, engineering judgements or equipment-sizing recommendations.

Corrections related to safety

Safety information is given special consideration. HVAC equipment may deal with electricity, natural gas, combustion, carbon monoxide, refrigerants, high temperatures and other risks. If we identify material that may provide a significant safety issue, we shall seek to examine and correct such information. Always follow the instructions of the manufacturer, the relevant rules and the supervision of suitably experienced professionals.

Reader and Industry Response

We invite our readers to correct us and give us positive comments. We also welcome comments from HVAC specialists, manufacturers, engineers, technicians, industry organisations and other informed sources. If you think something published on The Furnace Outlet is inaccurate, out of date, misleading or needs clarifying, please let us know.

Error reporting

Please contact us through our Contact Us page and, if feasible, include:

• The title of the article or the URL
• The portion that may have the error
• A concise reason as to why you think it is wrong
• The right information if you know it.
• A reliable source to back up the correction, if any

If you can provide supporting evidence, particularly manufacturer documentation or from a reputable industry or government source, it will help us investigate the issue more efficiently.

How We Review Correction Requests

A request for correction does not necessarily result in published information being updated. We first seek to assess the concern and, if required, to corroborate it with trusted sources. If the information we have now is correct, we can leave it as it is. We can make the explanation better if we can make it clearer. If we are wrong or if it is considerably out of date, we will seek to fix or update it. We do our best to make the choices we think will lead to the most accurate and valuable information for our readers based on the evidence we have.

Our duty to readers

The Furnace Outlet is being established as an HVAC Knowledge Hub, and building reader confidence is a vital element of that aim. We don’t anticipate all articles to remain static for ever. In fact, ethical publication entails being willing to re-examine content when products, technology, standards and industry expertise improve.

Here’s our easy approach:

Do your homework properly. Publish with care. Correct errors. Update old information. Keep getting better. See something that doesn’t appear right? We want to hear about it.

The Furnace Outlet – Useful HVAC Information for Making Better Decisions for Your Home Comfort.