Troubleshooting Guide: What to Do If Your Gas Boiler Isn’t Heating Right

🚨 Introduction: The Frustration of No Heat

Few things are as frustrating as waking up to a cold house in the middle of winter—especially when you have a gas boiler that’s supposed to keep everything cozy.

That happened to me once. I remember stepping out of bed, shivering, and realizing my radiators were ice-cold. My Weil-McLain CGA-5 cast iron boiler had shut down overnight.

The good news? Most boiler problems have simple explanations—and many can be fixed with a little troubleshooting before calling in a pro.

In this guide, I’ll walk you through step-by-step checks to diagnose why your gas boiler isn’t heating right. I’ll also cover the warning signs where it’s safest to stop and call a licensed professional.


🔌 Step 1: Check the Basics

Sometimes the simplest things are the problem. Before diving deep, do a quick check:

  • Thermostat: Is it set to “Heat”? Is the temperature set higher than the room temperature?

  • Power switch: Most boilers have a power switch nearby. Make sure it’s on.

  • Circuit breaker: Check your electrical panel. A tripped breaker will shut the boiler down completely.

  • Gas supply: Make sure the gas valve to the boiler is open.

👉 Resource: ENERGY STAR – Heating & Cooling Basics


🔥 Step 2: Pilot Light or Ignition Issues

Gas boilers like the Weil-McLain CGA-5 may use either a standing pilot light or electronic ignition. Problems here are common culprits.

Standing Pilot Systems

  • If the pilot is out, relight it according to your boiler’s manual.

  • If it won’t stay lit, the thermocouple may be faulty.

Electronic Ignition Systems

  • Listen for a click or spark when the boiler starts.

  • No spark? Igniter may be dirty or failed.

  • If it sparks but doesn’t light, check for gas supply issues.

👉 Resource: HVAC.com – Boiler Pilot Light Issues


đź’§ Step 3: Water Pressure & Circulation

Boilers don’t just burn gas—they rely on water circulation to move heat. If your boiler fires up but the radiators stay cold, circulation could be the issue.

  • Check the pressure gauge:

    • Cold boiler: 12–15 psi.

    • Hot boiler: 18–25 psi.

    • Too low? You may need to add water via the fill valve.

  • Bleed your radiators: Air pockets can block hot water flow. Open the bleeder valve until water flows steadily.

  • Circulator pump: Put your hand on it—if it’s cold and silent, it may have failed. If it’s hot but not pumping, it could be stuck.

👉 Resource: Bob Vila – Bleeding Radiators Guide


🚪 Step 4: Venting & Airflow Problems

Gas boilers create exhaust gases that must be safely vented. If airflow is blocked, the boiler may shut down for safety or fail to heat properly.

  • Check chimney vent or PVC vent: Look for nests, ice, or debris.

  • Test draft: Hold a lit match near the draft hood—flame should pull inward.

  • CO detector: If it’s going off, shut the boiler down immediately and call a pro.

👉 Resource: Chimney Safety Institute of America


⚠️ Step 5: Common Red Flags

Sometimes the boiler runs, but something still feels off. Watch for these signs:

  • Short cycling: Boiler turns on and off rapidly—often caused by thermostat, pressure, or oversized boiler.

  • Noisy operation:

    • Gurgling → air in system.

    • Banging/knocking → water hammer or expansion issues.

    • Whistling → scale buildup or restricted flow.

  • Cold spots in radiators: Usually air trapped or poor circulation.


đź§‘đź”§ When to Call a Pro

Not every boiler problem is DIY-friendly. Stop and call a licensed HVAC technician if you notice:

  • Gas smells → Possible leak. Shut off gas immediately and leave the house.

  • Persistent ignition failures → Igniter, gas valve, or control board may be faulty.

  • Safety control issues → Faulty pressure relief valve or low-water cutoff can be dangerous.

  • Soot buildup → Sign of incomplete combustion—serious safety issue.

  • Recurring shutdowns → May point to hidden system faults.

👉 Resource: Energy.gov – When to Call a Professional


📊 Troubleshooting Flowchart

Here’s the “decision tree” I keep in my head when my boiler acts up:

  1. No Heat?

    • Check thermostat → If OK →

    • Check power → If OK →

    • Check gas supply → If OK →

    • Move to Step 2.

  2. Boiler won’t fire?

    • Standing pilot: Is it lit?

    • Electronic ignition: Is there spark?

    • No? Call pro.

  3. Boiler fires but no heat in house?

    • Check water pressure.

    • Bleed radiators.

    • Listen for circulator pump.

  4. Still no heat?

    • Check venting.

    • Look for blockages or exhaust issues.

  5. Unresolved?

    • Call a licensed technician.


✅ Mike’s Quick Tips

Over the years, here are the things that saved me time and money:

  • Install a CO detector near the boiler. It’s non-negotiable.

  • Do the simple checks first. More than once, my “broken boiler” was just a tripped breaker.

  • Don’t ignore noises. Small gurgles can turn into big problems.

  • Keep a troubleshooting log. Write down symptoms, dates, and fixes—it helps pros diagnose faster.

  • Regular maintenance prevents most problems. Bleeding radiators and checking pressure should be habits.


đź’ˇ Conclusion: Peace of Mind With a Plan

When your Weil-McLain CGA-5 boiler isn’t heating right, it can feel overwhelming—but it doesn’t have to.

With a structured troubleshooting approach:

  • Start with the basics.

  • Work through ignition, water pressure, and venting.

  • Watch for warning signs.

  • And know when to call a pro.

Following this checklist has kept me from panicking on cold mornings and has saved me from unnecessary service calls. Most importantly, it keeps my home warm and my family safe.

Remember: Boilers are durable machines, but they demand respect. A little troubleshooting knowledge goes a long way.


In the next topic we will know more about: Weil-McLain vs. Burnham vs. Utica: Which Gas Boiler Brand Does Mike Recommend?

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