How to Submit a Price Match Claim in 5 Minutes (Savvy’s Guide)

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👉 Don’t have time for the full breakdown? Jump straight to our Lowest Price Guarantee page for the essentials.

But if you’ve got a few minutes, let me show you how simple it really is. I’m Savvy Mavi 👋, and I know that when homeowners hear “price match claim,” they picture hours of paperwork, long waits, and endless back-and-forth emails.

Here’s the truth: submitting a claim at The Furnace Outlet takes less time than making a cup of coffee. And today, I’m going to prove it with a step-by-step guide.

🏠 Why Speed Matters

When your furnace dies in January or your AC quits in July, you don’t have the luxury of waiting around. You need comfort restored ASAP.

That’s why a fast and transparent price match process is so important.

Peace of mind: You know you won’t overpay even if you buy immediately.
Confidence to act: You don’t need to stall your purchase “just in case” a better deal pops up.
Budget protection: Even a small refund can cover essentials like filters or maintenance.

Consider this: according to HomeAdvisor , the average furnace replacement runs $4,000–$6,500. A $300 price match refund could cover your annual maintenance plan — which Energy.gov says is key for keeping systems efficient.

That’s why the speed and simplicity of this process matter.

📸 Step 1: Gather Your Proof

This is the most important step, but it’s also the easiest. You’ll need to show that a competitor is offering the exact same model for a lower price.

Here’s what your proof should include:

Product name and model number (SKU).
Listed price.
In-stock status.

How to Grab a Quick Screenshot

On desktop (Windows): Press Windows + Shift + S to snip the page.
On desktop (Mac): Press Command + Shift + 4.
On mobile: Use the screenshot buttons on your phone (usually power + volume down).

Tip: Highlight the competitor’s price in your screenshot to make verification faster.

💬 Step 2: Contact The Furnace Outlet

Once you’ve got your proof, it’s time to reach out. And no, you don’t need to mail anything — this is all digital.

Your Options

Email Support
- Send an email with your order number (if you’ve purchased) or the competitor link.
- Subject line example: “Price Match Claim: Goodman GSXH503610”
Example email:

Hello,
I’d like to submit a price match claim for the Goodman GSXH503610 AC Condenser.

Competitor link: [insert URL]
Price: $3,950 (in stock)
My order number: 123456

Thank you,
[Your Name]
Live Chat
- Use the chat box on the site for real-time help.
- Fastest option if you need an immediate response.

Either way, you’re done with this step in under a minute.

🔍 Step 3: Verification

This is where the team does the heavy lifting. They’ll confirm:

Model is identical. (Same brand, same SKU.)
Competitor is authorized. (Protects your warranty.)
Item is in stock. (No “coming soon” placeholders.)
Total cost is fair. (Shipping and taxes are included.)

This step usually takes less than 24 hours.

Why the checks matter:

The Federal Trade Commission warns about shady online sellers. Price matching ensures you’re covered while keeping you safe from scams.

💲 Step 4: Get Your Adjusted Price

Once verified, you’ll get your savings — and fast.

If you haven’t purchased yet: The lower price will be applied at checkout.
If you’ve already purchased: You’ll receive a refund for the difference.

Example:

You bought a furnace for $4,200.
A competitor listed it for $3,950.
You submit proof, and The Furnace Outlet refunds you $250.

That’s it. No coupons. No waiting for months. Just money back in your pocket.

🛠️ Savvy’s Pro Tips for Faster Approval

Want to make sure your claim sails through in record time? Here’s my cheat sheet:

Double-check the competitor’s listing
- Make sure it includes shipping and isn’t “pick-up only.”
Submit ASAP
- Don’t wait days after spotting the lower price — send proof right away.
Use live chat for speed
- If you’re in a hurry, chat is quicker than email.
Keep your order number handy
- If you already bought, this helps the team pull up your info faster.
Stick to authorized dealers
- If a seller isn’t authorized, your claim won’t qualify — and buying from them could void your warranty (Goodman Warranty Terms ).