Eligibility Checklist (Start Here)
Before you call a contractor, take five minutes with this checklist:
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Income: Compare your household income to your local Area Median Income (AMI).
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≤80% AMI: Up to 100% of project costs covered (caps apply).
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80–150% AMI: Up to 50% of project costs.
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>150% AMI: Federal income-based rebates won’t apply, but you may still stack 25C tax credits and local utility rebates.
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Home & Equipment: You’re upgrading to a cold-climate air-source heat pump sized off a Manual J (or CSA F280-12 in Canada).
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Contractor: Use a participating/approved installer where required.
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Paperwork: Pre-approval, photos of your existing system, itemized quotes, and installation certificates are common tasks.
New to heat pumps? Browse our Help Center.
Income Limits Explained Without the Jargon
AMI stands for Area Median Income—basically the middle of the income range where you live, adjusted for household size. Programs compare your income to AMI to decide your rebate tier. For example, low-income (≤80% AMI) households often qualify for the highest rebates. Moderate-income (80–150% AMI) homes still get solid support, just at 50% of project costs with lowercase.
Two pro tips from the field:
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Count everyone in the household and include spouse/partner income.
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Use your latest tax return to keep numbers clean (US: federal AGI; Canada: line 23600 minus 43500 for after-tax income).
If your income is right on the line, ask your program if they consider household changes (new baby, job loss) during verification. While you’re checking, see if your project aligns with our cold-climate options like R-32 heat pump systems.
Federal HERRA Rebates (Point-of-Sale Savings)
Under the Inflation Reduction Act’s Home Electrification and Appliance Rebates (HERRA), eligible households get instant discounts at the register:
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≤80% AMI: Up to 100% of project costs, capped at $8,000 for the heat pump and $14,000 total across electrification upgrades.
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80–150% AMI: Up to 50% of project costs, capped at $4,000 for the heat pump.
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>150% AMI: Not eligible for HERRA, but you can still use tax credits and utility/state rebates.
Important: HERRA rolls out state by state. Some states live earlier than others, and each may have approved contractor lists. If your state isn’t live yet, plan your scope, line up a Manual J, and gather your documents so you’re ready the day it opens. Need gear ideas while you plan? Compare ductless systems.
State & Provincial Rebates: How They Stack
Local programs can stack with federal incentives, but the rules vary:
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Example (Maine): Income-qualified households can receive $2,000–$3,000 per outdoor unit, with lifetime limits and verification through programs like MaineCare or HEAP.
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Example (British Columbia): Income Levels 1–2 can see $4,000–$5,000 for eligible heat pumps; Level 3 may be ineligible for certain electricity/wood-to-HP offers.
What I tell homeowners: pick one lead program to anchor your scope and schedule, then layer additional rebates and the 25C tax credit. Watch deadlines some require submitting within 6 months of invoice or purchasing within 90 days of application approval. If a local program requires specific equipment listings (like the NEEP Cold Climate ASHP list), make sure your chosen model qualifies. Our Design Center can help you compare configurations and accessories like line sets.
Manual J Load Calculations: The Backbone of Approval
A proper Manual J (or CSA F280-12 in Canada) is the difference between a smooth rebate and a rejection. It’s not a “rule of thumb” it’s a room-by-room heat loss/gain model based on:
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Shell & Size: Square footage, ceiling height, window/door counts and efficiency.
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Insulation & Tightness: Wall/attic/floor R-values, infiltration rates, sun exposure.
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Occupancy & Usage: People add ~100 BTU/person; windows/doors roughly ~1,000 BTU each in many calc frameworks.
Why it matters: Programs want proof your heat pump can hold setpoint in design cold, without oversizing for summer. Oversized units short-cycle, waste energy, and feel clammy. Ask your contractor for the full report plus a one-page summary you can attach to applications. If you’re comparing systems, our Sizing Guide is a good primer.
Sizing Strategy: Full Electrification vs. Hybrid
You have two legit pathways:
Full Electrification
The heat pump is sized to meet both the heating and cooling design loads on its own. This is the cleanest route with no combustion, simpler maintenance, and often favored by programs pushing cold-climate performance. You’ll want variable-capacity models with strong capacity at your winter design temperature.
Hybrid (Dual Fuel or Supplemental Heat)
The heat pump carries the base load, and backup heat (electric strips or a furnace) handles deep cold. This can be smart where electrical service is limited or the home has tough exposure. The trick is control setup: lockouts, switchover temps, and staging need to be dialed in. Considering hybrid? See our R-32 AC and gas furnace combos.
Cold-Climate Rules of Thumb That Actually Help
When winter's bite, size for heating design load first, then confirm cooling comfort:
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Check low-temp capacity curves. Look for published BTU at 5°F/-15°C and confirm COP ≥1.75 where required.
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Variable-capacity (inverter) units track loads better, reduce cycling, and maintain comfort through shoulder seasons.
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Setpoint proof: Some utilities require the unit to maintain ~72°F/22°C indoors at -5°C outdoors without resistance to heat.
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Listings: Cold-climate rebates often require models on the NEEP list (US/Canada).
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Ducts: Leaky or undersized ducts will sink performance. If ducts aren’t a fit, ductless heads or a concealed-duct cassette can be the ticket.
Shopping around? See our wall-mounted ductless and universal options here.
Paperwork Before Installation (Don’t Skip This)
Most programs require pre-approval. A clean pre-install packet typically includes:
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Participating in contractor selection and their license/ID if needed.
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Photos of the existing system (nameplates and at least 3 areas if electric baseboard/air handler).
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An itemized, signed proposal with exact model numbers, AHRI references, and scope (demo, electrical, controls).
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The Manual J/CSA F280-12 summary or an approved sizing tool form (e.g., NRCan).
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A participant agreement or signature page.
Ask your contractor to submit on your behalf and share the confirmation email. At the same time, compare equipment options in our R-32 heat pump collection and plan accessories pads, and disconnects so your invoice is complete and readable for reviewers.
Paperwork After Installation (What Reviewers Look For)
When the job’s done, you’ll submit a post-install package. Expect some mix of:
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Installer declaration that confirms sizing and seasonal performance.
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Electrical inspection and/or certificate of approval where required.
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Proof of code compliance and following manufacturer instructions.
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Paid invoice(s) showing total cost, make/model numbers, and serials where asked.
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Photos of the installed outdoor/indoor units and nameplates.
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For certain regions, accredited installer or scheme IDs (e.g., MCS where applicable).
Keep everything together quote, change orders, permits, manuals, and test results. If the program orders a site inspection, having a tidy binder (or single PDF) speeds things up. Questions about parts or add-ons? Browse accessories.
25C Federal Tax Credit (Works With or Without HERRA)
Even if you don’t qualify for income-based rebates, the 25C tax credit can still help:
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Credit available through December 31, 2025 for qualifying heat pumps.
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No income limit, but you must have enough tax liability to benefit.
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File IRS Form 5695 with your return.
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Equipment generally must meet ENERGY STAR Most Efficient criteria. For cold-climate or dual-fuel paths, look for SEER2 ≥15.2/16.0 (ducted/ductless), HSPF 2 ≥8.1/9.5, plus COP ≥1.75 at 5°F and ≥70% capacity retention at 5°F as commonly required.
Keep the AHRI certificate and spec sheet in your records. Tax preparers love clean documentation. If you’re planning now and installing soon, visit our Financing page and get a quick quote by photo.
Timelines, Deadlines, and a No-Stress Filing Flow
Here’s a field-tested sequence that works:
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Confirm eligibility (income & home type).
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Choose a participating contractor and request Manual J/CSA F280-12.
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Submit pre-install for approval.
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Install to spec, collect inspections.
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Submit post-install with invoices, photos, and certificates.
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Watch for inspection or clarification requests.
Deadlines to watch:
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Many programs require submission within ~6 months of the invoice date.
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Some utilities require purchase within ~90 days of application approval.
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HERRA availability varies by state through 2025–2026.
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25C tax credit ends December 31, 2025 unless extended.
Staying organized is half the battle. Our Help Center covers common snags.
Real-World Sizing & Equipment Examples (What Pros Actually Do)
A 1,900-sq-ft 1990s home with average insulation and five occupants might show a heating design load around, say, 28–34k BTU after Manual J. In a cold climate, I’ll look for a variable-capacity outdoor unit that holds at least 70% capacity at 5°F and can still modulate down for shoulder seasons. Ducts leaky? I’ll either seal and balance or pivot to ductless multi-zone with careful head placement to handle bedrooms and open areas.
In fleet practice, I also:
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Set lockouts or switchover temps for hybrids to minimize strip heat runtime.
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Right-size breakers and wire for defrost/aux heat.
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Add condensate heat tape if the discharge line is exposed.
For ideas, compare wall-mounted systems.
Common Ways Applications Get Rejected (And How to Avoid It)
I see the same five issues over and over:
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No Manual J/CSA F280-12 or numbers don’t match selected equipment.
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Model numbers missing from quotes/invoices (or don’t match photos).
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Photos don’t show nameplates or installed equipment clearly.
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Installer not on the approved list when the program requires it.
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Missed deadlines (purchase or submission windows).
Fixes: Request the AHRI certificate, attach the load summary, and keep high-res photos. Ask your installer to confirm they’re approved for your specific program. Finally, set calendar reminders for purchase and submission cutoffs. If you need alternative equipment due to lead time, browse our R-32 packaged systems to keep things moving.
Stacking Rebates, Credits, and Utility Offers (The Right Order)
Here’s a clean stacking order that keeps auditors happy:
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HERRA (if eligible): taken at point of sale—reduces your upfront cost.
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State/Provincial/Utility rebates: apply with your final invoice and inspection docs.
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25C Tax Credit: claim via IRS Form 5695 when you file.
Remember: Some programs forbid double-dipping for the same cost line. If a utility program reimburses a portion of equipment cost, HERRA may cover the rest but not more than 100% combined. Keep a tidy cost breakdown (equipment, labor, electrical upgrades). For product research while you wait on approvals, see our DIY ductless options for stopgap cooling.
DIY vs. Pro Install: What Programs Actually Allow
Some rebates require a licensed, participating contractor and specific commissioning steps (refrigerant charge, airflow verification, controls setup). If you’re set on DIY for a mini-split, confirm whether your program:
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Accepts DIY kits at all.
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Requires a licensed sign-off.
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Needs photos, pressure test results, and a commissioning sheet.
Even where DIY is allowed, I recommend a pro for final vacuum, charge, and electrical. A small mistake in flare fittings or evacuation can cost efficiency and reliability. If you do DIY, keep your serials, manuals, and photos handy for rebates and warranty support. Compare options in our ductless mini-split collections.
Your Next Steps (Simple and Doable)
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Check income tier (≤80% AMI, 80–150%, or >150%).
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Pick a contractor and request Manual J/CSA F280-12 with an itemized quote.
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Submit pre-approval with photos and forms.
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Install and complete inspections.
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Submit post-install with invoices, model numbers, and photos.
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File 25C with your taxes (if eligible).
Have an unusual home, multi-family setup, or need help fine-tuning a spec? Our Design Center can walk you through options across R-32 systems.
FAQs
Can I combine HERRA rebates with the 25C tax credit?
Yes HERRA is point-of-sale, while 25C is a tax credit claimed later. Just don’t exceed 100% of project cost when stacking with state/utility rebates.
Do I need backup heat with a cold-climate unit?
Not always. A properly sized full-electrification system may cover your design load. In very cold regions or limited electrical service, a hybrid setup is smart insurance.
Will ductless mini-splits qualify?
Often, yes—if they’re cold-climate rated and on the required approved lists. Multi-zone systems are common; just ensure heads are sized to room loads.
How long does approval take?
Pre-approvals can be quick, but post-install reviews vary by program. Keep documents crisp Manual J, photos, invoices to avoid back-and-forth.
What paperwork should I save for taxes?
Save the itemized invoice, AHRI certificate, model numbers, and Form 5695 copy. Keep your permit/electrical approvals too.
My income changed mid-year—what counts?
Most programs use your latest field return. If your situation changed, ask if they accept additional verification (pay stubs, benefit letters).
Is there help if I don’t know what size I need?
Yes start with our Sizing Guide and get a fast quote by photo. A Manual J from your contractor will finalize it.