Hey folks—Mike Sanders here. You know me: I like saving money where it counts, but never at the expense of quality. Over the years, I’ve discovered that one of the...
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👋 Introduction – Why These Details Matter Hey folks, Mike here. I can’t tell you how many times I’ve seen a perfectly good Daikin system installed in the wrong spot....
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👋 Introduction – Mike’s Take on Reputation Hey folks, Mike here. If you’ve ever been in charge of cooling a bakery, office, or even a church during a heat wave,...
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👋 Introduction – Mike’s Story About Rebates Hey folks, Mike here. A couple of years back, I installed a new light commercial Daikin 3-ton system at a bakery. The owner...
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👋 Introduction – Mike’s Troubleshooting Story Hey folks, Mike here. I’ll let you in on a secret: half of the AC “emergencies” I get called for could’ve been solved without...
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👋 Introduction – Mike’s Maintenance Story Hey folks, Mike here. One of the most common calls I get every summer is: “Mike, our AC just stopped working — and it’s...
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👋 Introduction – Mike’s Take on Installation Costs Hey folks, Mike here. Just last month, a business owner in Ohio called me up, frustrated. He’d gotten two quotes for the...
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👋 Introduction – Mike’s Comparison Story Hey folks, Mike here. If there’s one question I get all the time from homeowners and small business owners, it’s this: “Mike, which brand...
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👋 Introduction – Mike’s Perspective Hey, Mike Sanders here. If you’ve ever looked at an HVAC system spec sheet, you might’ve noticed the phrase “multi-positional air handler.” And if you’re...
Read MoreThanks to Bella for matching another quote, and providing additional re-assurance with a return guarantee, so i was confident to order without risk. The Goodman 3 Ton package I received works flawless and the inspector gave an instant permit approval upon installation.
Bella was truly one of the best customer support people I have ever worked with. Knowledgeable and professional, she had all the answers and followed up with an email re-capping all the info so I had it. Really grateful for her service.
I would like to call out the exceptional customer service provided by Kim, who guided my order throughout the entire process. I had several questions about my delivery ETA and she took the extra step to eliminate weeks in the shipping time as she happened to find a unit that was in stock in the warehouse.
Kim, the Customer Service Lead, went above and beyond! She was able to address all of my needs, set proper expectations, sent timely follow-ups. Thank you for your amazing work, Kim!
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