👋 Introduction – Mike’s Take on Efficiency Hey folks, Mike here. If you’re shopping for a new air conditioner, you’ve probably noticed this strange rating stamped on the spec sheet:...
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Introduction – Hey, I'm Mike So, you're eyeing a 3‑ton light commercial air conditioning system, like the Daikin DX3SEA3630 + AMST36CU1400. But how do you know that size is truly...
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👋 Introduction: Mike’s Curiosity About Energy Bills Hey, Mike here. When I installed my MRCOOL Advantage 9,000 BTU mini split in my upstairs guest room, I was pumped about finally...
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👋 Introduction: From Rattling Window AC to MRCOOL Advantage Hi, Mike here. For years, my upstairs guest room relied on a rattling old window AC. It was cheap, it got...
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👋 Introduction: The MRCOOL Dilemma Hey there—Mike here. When I started looking into ductless mini splits for my home, two models kept coming up: the MRCOOL Advantage and the MRCOOL...
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👋 Introduction: The Excitement of Unboxing Hey friends, Mike here. If you’ve ever ordered a big-ticket home upgrade, you know the feeling: you hear the rumble of the delivery truck,...
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👋 Introduction: Winter Comfort and Heat Pumps Hi folks, Mike here. If you’re like me, you probably bought your MRCOOL Advantage 9,000 BTU mini split because it was efficient, easy...
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👋 Introduction: When Comfort Takes a Hit Hi folks, Mike here again. Few things are more frustrating than switching on your MRCOOL Advantage 9k mini split only to realize it’s...
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👋 Introduction: Why Maintenance Matters Hey folks, Mike here. I’ve installed and worked with a lot of HVAC systems, but one of my favorites for small spaces is the MRCOOL...
Read MoreThanks to Bella for matching another quote, and providing additional re-assurance with a return guarantee, so i was confident to order without risk. The Goodman 3 Ton package I received works flawless and the inspector gave an instant permit approval upon installation.
Bella was truly one of the best customer support people I have ever worked with. Knowledgeable and professional, she had all the answers and followed up with an email re-capping all the info so I had it. Really grateful for her service.
I would like to call out the exceptional customer service provided by Kim, who guided my order throughout the entire process. I had several questions about my delivery ETA and she took the extra step to eliminate weeks in the shipping time as she happened to find a unit that was in stock in the warehouse.
Kim, the Customer Service Lead, went above and beyond! She was able to address all of my needs, set proper expectations, sent timely follow-ups. Thank you for your amazing work, Kim!
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