A burning smell from the AC can be alarming. After all, a house fire is every homeowner's biggest nightmare. Fortunately, a burning odor emanating from the air conditioner or vents...
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Learn what factors affect your HVAC system life expectancy, what elements are out of your control, and what you can do to keep your system running smoothly for years to...
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“I wonder how to tell what kind of Freon my AC uses,” is a thought likely prompted by air conditioner issues, concerns about Freon’s impact on the environment, or sheer...
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The SEER rating is one factor to consider when you’re in the market for a new air conditioner. However, a higher SEER rating is not necessarily a better choice. Learn...
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It’s the hottest day of the year, and your air conditioner is struggling to cool your home. Could a Freon leak be the culprit? Learn the most common causes, signs...
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AC Freon is a term that many people have heard, but few understand. You are probably aware that air conditioners use a Freon substance, but you might not know what...
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Does a MERV 13 air filter over a MERV 8 filter make any difference? The most notable difference between these two filters is the cost to most consumers. So, what’s...
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The MERV 8 filter is the most common air filter on the market, and rightly so since MERV 8 is the minimum rating recommended for residential use. MERV 8 filters...
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An air filter MERV rating indicates the filter's ability to capture contaminants from your home's air. Learning the basics of filter ratings and why the filter should be changed is...
Read MoreThanks to Bella for matching another quote, and providing additional re-assurance with a return guarantee, so i was confident to order without risk. The Goodman 3 Ton package I received works flawless and the inspector gave an instant permit approval upon installation.
Bella was truly one of the best customer support people I have ever worked with. Knowledgeable and professional, she had all the answers and followed up with an email re-capping all the info so I had it. Really grateful for her service.
I would like to call out the exceptional customer service provided by Kim, who guided my order throughout the entire process. I had several questions about my delivery ETA and she took the extra step to eliminate weeks in the shipping time as she happened to find a unit that was in stock in the warehouse.
Kim, the Customer Service Lead, went above and beyond! She was able to address all of my needs, set proper expectations, sent timely follow-ups. Thank you for your amazing work, Kim!
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