Useful Videos
Maintenance Checklist: Keeping Your Weil-McLain CGI-4 Boiler Running Smooth
When I first installed my Weil-McLain CGI-4 Series 4 90,000 BTU Cast Iron Boiler, I thought I was done. New boiler, check. Warm house, check. But a...
Installation Guide: What Mike Learned Setting Up the CGI-4 Boiler
When I first decided to replace my old boiler with the Weil-McLain CGI-4 Series 4 90,000 BTU Cast Iron Natural Gas Boiler, I thought it would just ...
FAQs Mike Always Checks Before Contacting Support
By Mike Sanders – DIY Homeowner & Furnace Outlet Customer
If you’re like me, the first instinct when something doesn’t go as planned is to grab...
What Happens After You Submit the Contact Form? Behind-the-Scenes Process
By Mike Sanders – DIY Homeowner & Furnace Outlet Customer
If you’ve ever filled out an online contact form, you know the feeling—you hit “submi...
Live Help vs. Email: Which One Mike Recommends for Faster Solutions
By Mike Sanders – DIY Homeowner & Furnace Outlet Customer
If you’ve ever needed help from The Furnace Outlet, you’ve probably asked yourself: S...
Can You Send Photos or Documents Through the Contact Page? Here’s How
By Mike Sanders – DIY Homeowner & Furnace Outlet Customer
If you’ve ever had to reach out to an HVAC supplier, you know how important clear com...
Troubleshooting Before You Contact: Mike’s Quick DIY Checklist
By Mike Sanders – DIY Homeowner & Furnace Outlet Customer
Let’s face it: nobody likes waiting on hold or refreshing their inbox for a support r...
Response Times Explained: How Fast Will The Furnace Outlet Get Back to You?
By Mike Sanders – DIY Homeowner & Furnace Outlet Customer
When you’re working on a big HVAC project, every hour counts. Waiting around for answ...
Do You Need Sales, Service, or Warranty Help? How to Direct Your Question Right
When you’re reaching out to The Furnace Outlet, knowing which department handles your question is the difference between a smooth solution and days...
What Info Should You Include When Contacting The Furnace Outlet?
If there’s one thing I’ve learned after years of ordering HVAC equipment online, it’s this: the more detail you provide when contacting support, th...
When to Call vs. When to Use the Contact Form: Mike’s Guide
When you’re dealing with HVAC equipment—whether it’s ordering a new furnace, troubleshooting a warranty, or just making sure your system is the rig...
How to Reach The Furnace Outlet: Phone, Email & Online Support Explained
When it comes to buying HVAC equipment online, clear and reliable communication with your supplier isn’t just nice to have—it’s essential. Whether ...