Useful Videos
Troubleshooting Before You Contact: Mike’s Quick DIY Checklist
By Mike Sanders – DIY Homeowner & Furnace Outlet Customer
Let’s face it: nobody likes waiting on hold or refreshing their inbox for a support r...
Response Times Explained: How Fast Will The Furnace Outlet Get Back to You?
By Mike Sanders – DIY Homeowner & Furnace Outlet Customer
When you’re working on a big HVAC project, every hour counts. Waiting around for answ...
Do You Need Sales, Service, or Warranty Help? How to Direct Your Question Right
When you’re reaching out to The Furnace Outlet, knowing which department handles your question is the difference between a smooth solution and days...
What Info Should You Include When Contacting The Furnace Outlet?
If there’s one thing I’ve learned after years of ordering HVAC equipment online, it’s this: the more detail you provide when contacting support, th...
When to Call vs. When to Use the Contact Form: Mike’s Guide
When you’re dealing with HVAC equipment—whether it’s ordering a new furnace, troubleshooting a warranty, or just making sure your system is the rig...
How to Reach The Furnace Outlet: Phone, Email & Online Support Explained
When it comes to buying HVAC equipment online, clear and reliable communication with your supplier isn’t just nice to have—it’s essential. Whether ...
Ptac units
PTAC units deliver heating and cooling in one compact system—perfect for hotels, apartments, and offices. With easy installation, ENERGY STAR® efficiency, quiet operation, and customizable features, they provide reliable comfort and control for any space.
Is 14,000 BTUs Enough? Sizing a GE Through-the-Wall AC for Your Space
When Tony decided to upgrade his old, rattling air conditioner, he wanted two things: reliable comfort year-round and an energy-efficient unit that...
Best Through The Wall Air Conditioners 10,000-12,000 BTU
Watch the video here.Check the product here.
Best 5 Ton Heat Pump Systems
5-Ton R-32 Heat Pump Systems deliver powerful, eco-friendly heating and cooling for homes 2,400–3,000 sq. ft., with high SEER2 efficiency, flexible configurations, and year-round comfort.
Best 2 Ton Heat Pump Systems
R-32 2-Ton Heat Pump Systems provide efficient heating and cooling for homes up to 1,200 sq. ft., offering eco-friendly performance, energy savings, and reliable year-round comfort in versatile configurations.
Troubleshooting Guide: What to Do If Your Trim Kit Isn’t Sealing Properly
A through-the-wall air conditioner is only as good as the seal around it. That’s why the GE Wall Sleeve Trim Kit (RAK27) exists — to close gaps, bl...