Hey folks—Tony here. I know some of you are pretty handy. You’ve installed ceiling fans, swapped out water heaters, maybe even tackled some ductwork. So naturally, when it comes to...
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Hey, Tony here. If you’re thinking about upgrading to a high-efficiency R-32 air conditioner, the big question I get is: “Can I hook it up to what I already have?”...
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Hey there—Tony here. If you’re thinking about upgrading to a 3-ton R-32 air conditioner, here’s some good news: you may not have to pay full price. Thanks to new federal...
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Hey folks—Tony here again. When you’re shopping for a new air conditioner, price tags can be deceiving. That lower-cost unit might look like a deal, but what you really want...
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Hi again—Tony here. If you’re like most homeowners I talk to, you’re not just looking for cold air—you’re looking to save real money on energy bills without sacrificing comfort. That’s...
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Hi, I’m Tony—your go-to HVAC guy here at The Furnace Outlet. If you’re wondering why more and more 3-ton AC units are switching to R-32 refrigerant, let’s break it down...
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Replacing your old furnace or AC with a high-efficiency system isn’t just good for your utility bills—it might also qualify for thousands of dollars in rebates and tax incentives in...
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If you’re shopping for a full HVAC setup and comparing Goodman vs. Carrier, you’re in good company. They’re two of the biggest names in residential heating and cooling—and while they...
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Goodman offers one of the best HVAC warranties on the market—but only if you register it properly and keep up with basic requirements. Many homeowners miss out on coverage because...
Read MoreThanks to Bella for matching another quote, and providing additional re-assurance with a return guarantee, so i was confident to order without risk. The Goodman 3 Ton package I received works flawless and the inspector gave an instant permit approval upon installation.
Bella was truly one of the best customer support people I have ever worked with. Knowledgeable and professional, she had all the answers and followed up with an email re-capping all the info so I had it. Really grateful for her service.
I would like to call out the exceptional customer service provided by Kim, who guided my order throughout the entire process. I had several questions about my delivery ETA and she took the extra step to eliminate weeks in the shipping time as she happened to find a unit that was in stock in the warehouse.
Kim, the Customer Service Lead, went above and beyond! She was able to address all of my needs, set proper expectations, sent timely follow-ups. Thank you for your amazing work, Kim!
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