🧰 Introduction — The Case of the Furnace That Was Just a Little Too Big Last winter, I got a call from a homeowner in Toledo. “Mike, the new furnace...
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🧰 Introduction — The Remodel That Broke the Comfort Equation I’ll never forget the call from a couple in Lansing, Michigan. They’d just added a beautiful 400-square-foot sunroom — all...
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🧰 Introduction — The Mystery of the “Brand-New” Furnace That Still Underperformed A few winters back, I installed a brand-new Goodman 80,000 BTU 80% AFUE Gas Furnace for a customer...
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💬 Introduction — The Day I Learned the Alphabet That Changed My Jobs If you’ve ever wondered why one room in your house is freezing while another feels like a...
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🎯 Introduction — Why Sizing Isn’t Guesswork When I started in HVAC, I used to size furnaces and air conditioners the same way a lot of contractors did — rough...
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🧭 Introduction — The Furnace That Traveled Too Far When I first started in HVAC, I thought an 80,000 BTU furnace was a safe bet for most homes. Then I...
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Need extra reach for your MRCOOL install? Mike explains when and how to safely use pre-charged couplers to extend linesets without losing pressure or performance.
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Prevent costly HVAC leaks before they start. Mike’s expert guide covers cleaning, torqueing, nitrogen testing, and sealing for a tight, efficient, leak-free system.
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Mike breaks down the HVAC science behind MRCOOL’s 35-ft lineset—how this length optimises refrigerant flow, and ensures peak efficiency for DIY installs.
Read MoreThanks to Bella for matching another quote, and providing additional re-assurance with a return guarantee, so i was confident to order without risk. The Goodman 3 Ton package I received works flawless and the inspector gave an instant permit approval upon installation.
Bella was truly one of the best customer support people I have ever worked with. Knowledgeable and professional, she had all the answers and followed up with an email re-capping all the info so I had it. Really grateful for her service.
I would like to call out the exceptional customer service provided by Kim, who guided my order throughout the entire process. I had several questions about my delivery ETA and she took the extra step to eliminate weeks in the shipping time as she happened to find a unit that was in stock in the warehouse.
Kim, the Customer Service Lead, went above and beyond! She was able to address all of my needs, set proper expectations, sent timely follow-ups. Thank you for your amazing work, Kim!
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