What does furnace air flow have to do with which way the furnace filter goes? Airflow has everything to do with how the filter is orientated and its location. You...
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Ready to save money on heating costs? It starts with proper furnace maintenance. Check out our 10-step guide to get your furnace in top shape for winter.
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Has your furnace been acting up? A failing heat exchanger may be the culprit. Find out how to address the issue before it's too late.
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Knowing how to light a pilot light could be helpful if you own a gas appliance. Appliances fueled by natural gas are prevalent in the United States. According to the...
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A fan coil unit is one alternative system for homes without ductwork. Fan coil units come in various styles, but they all use a fan and a coil to heat...
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The most important question to answer before shopping for a new furnace is, “What size furnace do I need?” Furnaces come in various models, stages, and efficiencies, but furnace size...
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Is duct cleaning a waste of money? If you want to improve your home's air quality, wait to clean your ducts or schedule a cleaning until you have considered these...
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Does your furnace fan utilize an ECM motor? ECM motors are a recent advancement in HVAC technology that is gaining popularity. First introduced by GE in 1985, ECM motors are...
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Choosing an HVAC system for your home can feel overwhelming when you discover how many heating systems exist. Learning which system is appropriate for your climate, home size, and other...
Read MoreThanks to Bella for matching another quote, and providing additional re-assurance with a return guarantee, so i was confident to order without risk. The Goodman 3 Ton package I received works flawless and the inspector gave an instant permit approval upon installation.
Bella was truly one of the best customer support people I have ever worked with. Knowledgeable and professional, she had all the answers and followed up with an email re-capping all the info so I had it. Really grateful for her service.
I would like to call out the exceptional customer service provided by Kim, who guided my order throughout the entire process. I had several questions about my delivery ETA and she took the extra step to eliminate weeks in the shipping time as she happened to find a unit that was in stock in the warehouse.
Kim, the Customer Service Lead, went above and beyond! She was able to address all of my needs, set proper expectations, sent timely follow-ups. Thank you for your amazing work, Kim!
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