Samantha Reyes - The Smart Shopper | A lot of homeowners spend most of their time researching outdoor air conditioning units and pay very little attention to the indoor air handler. But the...
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Samantha Reyes - The Smart Shopper | The cooling costs of summer can really add up—especially as your air conditioner ages and becomes less efficient. Learn about how modern HVAC...
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Samantha Reyes - The Smart Shopper | It’s a common misconception among homeowners that replacement can wait if the air conditioner still cools the house. But older HVAC systems can...
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Hotels and apartment communities face growing pressure to reduce energy consumption, increase operational efficiency and support sustainability initiatives, while maintaining occupant comfort. PTAC heat pumps are a practical solution that...
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Many PTAC units soldier on way past their prime. Older equipment can still heat and cool, but it often has hidden costs that property owners can’t see right away. Higher...
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Many property managers tend to get worried about unusual PTAC heat pump behaviour when cold weather sets in. Steam-like vapour, temporary changes in heating performance or unusual operating sounds may...
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A lot of property owners feel that if they choose a bigger PTAC unit, they will automatically be more comfortable. In fact, oversized PTAC systems can lead to humidity issues,...
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Spring and Autumn are often the most neglected times of the HVAC calendar, but they can make a big impact on energy costs and occupant comfort. In these “shoulder seasons”,...
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When looking for PTAC heat pumps, many shoppers look at the cooling capacity and overlook one of the most important specs for winter comfort: electric backup heat. Though 2.5 kW...
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Regular PTAC maintenance is one of the most effective ways to improve efficiency, reduce operating costs, and extend equipment lifespan. Discover the essential PTAC maintenance checklist every property owner should...
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Not sure whether your PTAC unit should be repaired or replaced? This guide explains the most common signs of PTAC failure, how ageing equipment affects operating costs, and why upgrading...
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PTAC units have become the HVAC standard throughout the hospitality industry. Learn why hotels, motels, resorts, and extended-stay properties continue to rely on PTAC systems for comfort, efficiency, and operational...
Read MoreThanks to Bella for matching another quote, and providing additional re-assurance with a return guarantee, so i was confident to order without risk. The Goodman 3 Ton package I received works flawless and the inspector gave an instant permit approval upon installation.
Bella was truly one of the best customer support people I have ever worked with. Knowledgeable and professional, she had all the answers and followed up with an email re-capping all the info so I had it. Really grateful for her service.
I would like to call out the exceptional customer service provided by Kim, who guided my order throughout the entire process. I had several questions about my delivery ETA and she took the extra step to eliminate weeks in the shipping time as she happened to find a unit that was in stock in the warehouse.
Kim, the Customer Service Lead, went above and beyond! She was able to address all of my needs, set proper expectations, sent timely follow-ups. Thank you for your amazing work, Kim!
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